Our Process
Our private process takes minutes. Fill in a few questions for medical review.
Register
Provide basic information
Aetna Insurance or Self-Pay
Please have your insurance card and credit card nearby.
Provide Information
Provide medical information. This takes a few minutes.
Get Treatment
Virtual Visit / Pick up prescription at your local pharmacy.
Aetna Accepted
HelixVM will process a one-time charge for in-network insurance processing according to your insurance company’s instructions. If your claim is processed out-of-network, HelixVM will charge a one-time fee no greater than $75. A credit card and ACH processing fee of $3.75 applies to all charges.
Insurances we take
We have more than 60 insurance partners.
Aetna Insurance Plans Accepted
HelixVM will process a one-time charge for in-network insurance processing according to your insurance company’s instructions. If your claim is processed out-of-network, HelixVM will charge a one-time fee no greater than $75. A credit card and ACH processing fee of $3.75 applies to all charges.
Self-pay pricing: $75
Insurances we take
We have more than 60 insurance partners.
Frequently asked questions.
Simply visit helixvm.com and select “FastTrack Rx” to request treatment.
HelixVM will process a one-time charge for in-network insurance processing according to your insurance company’s instructions. If your claim is processed out-of-network, HelixVM will charge a one-time fee no greater than $75. A credit card and ACH processing fee of $3.75 applies to all charges.
Be sure to have your insurance and credit card nearby.
What Our Patients Say
No trip to the clinic is required! Get medical care quickly, with or without insurance.
Sarah Sutherland2022-12-22 I love how convenient the entire process was I didn’t even have to leave my house to go to the doctors! All from my phone! Ryan Thomas2022-12-07 Great telehealth experience. I needed a Prescription refill and was able to do everything from my phone, they really made it easy! Thank you, i'll definitely be using them again. Angela Garcia2022-10-27 This was my first tele-med visit I've ever had.... Let me just say WOW! The process was very easy and straight forward. As soon as I put in my appointment request I then got a text to register, which took maybe 10 minutes. I then received a text right before my appointment to connect with the provider, I didn't even have to download an app. It was so convenient I'm definitely coming back. Adrian Bellido was the provider that I seen and he was very quick but very attentive to detail and had great bedside manner! 5 stars isn't enough. Definitely beat waiting forever in a packed office. Flo Aristy2022-10-17 I recently had a Helix Virtual Medicine visit with Provider Kenn Hazell, he was on time, very professional and friendly . He really took his time and explained everything to me. I had a great visit with Kenn and would highly recommend him to any of my family members. Asia Guilford2022-09-16 Medicine is amazing doctor and his staff was very helpful Donna Lischio2022-09-02 My second time using Helix. Both times was an awesome experience. Very passionate and caring team. I highly recommend. Kristin Aulisi2022-09-02 Very helpful Rachal Mcconnell2022-08-26 This was my first time using Helix Virtual Medicine. I was able to schedule the same day to get treated the prescription was send right over to my pharmacy. I will definitely be recommending this service!Google rating score: 4.8 of 5, based on 77 reviews
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